Read our Refund Policy to understand the conditions and process for requesting a refund on Rudranex AI subscriptions and digital purchases.
Last updated: June 2026
We offer refunds for subscription purchases and digital assets under specific terms, such as service disruption, technical billing errors, or accidental duplicate transactions reported within 7 days of purchase.
Refunds are generally not issued for fully or partially consumed AI credits or generation tokens, active custom plans that have been fully set up, or accounts flagged and suspended for violating our Terms of Service.
Once a refund is approved by our billing department, it will be processed and credited back to your original payment method (credit card, UPI, bank account) within 5 to 7 business days.
You may cancel your auto-renewing subscriptions at any time through the billing tab in your user profile dashboard. Upon cancellation, your premium access will remain active until the end of your current billing period.
For any queries, chargeback disputes, or to submit a refund request, please email our support team directly at billing@rudranex.ai with your registered email and transaction ID.